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Testimonial Interview with Rachel Tolbert September 19th, 2008

Background Investigations Database

The following testimonial was solicited from Rachel Tolbert, a Fingerprint Identification Supervisor at the Philadelphia Police Department.


1. What one thing has the database(s) helped you accomplish that was more difficult before?

The databases that were created by Mitchell Allen have helped me accomplish a lot in a shorter amount of time. The one I use the most often creates an alphabetical listing of various pieces of information that are needed to fax to other departments. It creates a neat, orderly, professional account of the information that is required.

Also an added advantage of one of the databases is it does the math for you. Occasionally, the tallied numbers may be incorrectly totaled. As long as you verify the information was input correctly, the program is going to give you the necessary correct totals.
These figures are used biweekly and monthly, and decisions are made based on these accurate figures, so this database is producing very important information.

2. How has your work day benefited from using the database?

I can do a preview on it prior to printing, to determine if all my information was input correctly. This has also helped me to send the most accurate information. It has been an invaluable tool over the years. I use it every single day.

3. Would you recommend Mitchell to others?

Definitely. I hate to think about how long it would take us everyday to organize the information that has been done for us- as we input it onto the page he created just for our purposes. It really makes this one aspect of our job so much easier.

4. Why would you recommend him?

I would recommend him because he is thorough, competent and very professional.

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